General FAQs
Technical FAQs
General FAQs
What is SmartShopper?
SmartShopper brings the excitement back into the web shopping experience. Our
helpful price comparison shopping tool makes online shopping fast and easy by
delivering the best offers on the net directly to you without making you leave
the site you're on. We help you save time and money. SmartShopper recognizes
what you are looking for and opens in the left browser pane of Internet
Explorer with numerous other offers from other sites, for the same product.
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How many sites do you work with?
We work hard to ensure that SmartShopper brings you more choices than ever from
thousands of sites. We've partnered with many of the leading stores and brands
on the web. No matter what you're buying, SmartShopper brings you the best
offers web-wide.
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How do I see results only for Travel or only for Shopping?
Click the "Options" button located on the top toolbar of SmartShopper. Select
the "Shopping" tab and choose the results you wish to receive.
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What is the SmartShopper privacy policy?
At SmartShopper, it is our mission to provide an easy to use tool that makes
online shopping easier, faster, safer and above all - fun. We're committed to
your privacy and believe that it should be respected and protected. Our
Privacy Policy is simple. We don't collect any personal information
about you or your shopping habits. We use only the information you enter when
you search for a product or service. (That's what we need to automatically
compare and find the best web deals.) We will not trade, rent or sell that
information with anyone else.
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How much does SmartShopper cost?
SmartShopper does not cost you anything. It is absolutely free.
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How do you make money?
How can SmartShopper earn money and be a free service to its users? We help
connect online shoppers with the vendors of their choice. When a purchase is
made from a vendor, the vendor pays us a small commission. We profit because of
the huge volume of SmartShopper referrals, and because of our frequent success
in finding users exactly what they are looking for, for less money.
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How do I change or cancel a transaction?
SmartShopper is a price comparison service that provides you with offers from
various vendor sites. We act as a referral service and do not keep a record of
your transaction. Since all transactions are processed directly on the vendor
site, be sure to write down or print all relevant information and confirmation
numbers that you need to remember before completing your transaction. Please
contact the vendor directly with any questions regarding your purchase.
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How do I contact customer support?
Our Help Center contains answers to our users
most frequently asked questions (FAQs). Didn't find an answer? Please tell us
and we'll answer you directly. We have a team of support specialists available
24 hours a day 7 days a week to help you. Just send an email to
support@smartshopper.com. We'll respond promptly and effectively.
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Technical FAQs
What are the minimum system requirements for running
SmartShopper?
Pentium (or similar) 133 MHz processor
64,000 display colors
Minimal recommended resolution is 1024x768
Windows 98 /ME or Windows NT/2000 /XP
Microsoft Internet Explorer 5.5 (or later)
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I don't see the SmartShopper icons in my browser bar. What
should I do?
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You may have too many icons already in the browser bar. In order to view the
SmartShopper icons, click the "»" button on the right hand side of your browser
bar.
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If you still can’t see the icons, right click the Internet Explorer browser bar
and select "Customize". Find the SmartShopper icons in the list on the right
hand side and Add them.
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How to Uninstall SmartShopper?
To uninstall SmartShopper go to the "Add or Remove Programs" section in your Control Panel. Select the SmartShopper application from the list and hit the "Remove" button.
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