This Privacy Policy applies to all of the products, services and websites
offered
by SmartShopper Inc. or its subsidiaries.
At SmartShopper, we’re committed to your privacy and your privacy is safe with
us.
Our Privacy Policy is simple:
SmartShopper is a browser add-on that can be downloaded from
www.smartshopper.com
What we do:
-
The Service -
The SmartShopper browser add-on is designed to help you compare products and
prices while you shop online. When you visit an eCommerce or Travel website,
SmartShopper will detect the product you are looking at and automatically
search thousands of vendors for better prices. Alternative prices and other
product information will then be displayed in a browser side bar.
-
Limited List -
SmartShopper maintains a limited list of pre-examined domains determined by our
professional team to be eCommerce or Travel related. Such list updates from
time to time. The browser add-on becomes active only when visiting such domains
or when manually triggered.
-
Transferred Information -
When visiting one of the domains on the limited list, the SmartShopper add-on
will send the product information you are viewing to it’s servers in order to
search for alternatives.
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Non Personal Information - All data transferred to our servers by the
browser add-on is anonymous and does not contain any Personally Identifiable
Information, like email, name, address etc.
What we don't do:
-
We do not collect any personally identifiable information ("PII") about you
within the browser add-on.
-
We do not trade or rent PII to third parties.
-
We do not track the sites you visit, unless they exist in our limited list of
ecommerce and travel sites.
-
We do not present popups on your computer.
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We do not present any other form of display advertising.
-
We do not change the default search of your browser, your home page, nor any
other settings of your browser.
What information do we collect?
Anonymous Information
The information sent by the SmartShopper add-on to the SmartShopper servers is
anonymous and may include:
-
Your Internet Protocol (IP) Address
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The Full Uniform Resource Locator (URL) of the web page you are visiting
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General information about your browser and your computer's operating system
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Product information as taken from the page’s HTML you currently view
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Your SmartShopper cookie number
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The date and time the above information is logged
We also collect and store the following SmartShopper usage statistics:
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What is clicked on the SmartShopper add-on sidebar
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The amount of time the service is used during each session
-
The keyword searches within the add-on search box, and the alternative results
that are presented during a session.
If you are visiting our website (www.smartshopper.com),
we collect the following information:
-
The URL of the web page which you arrived from
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The date and time of each page you view
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The information of any ad that brought you to our web site
-
Computer and connection information.
If the URL of the page you came from contains any PII, we will not attempt to
determine your identity by analyzing the URL in any way. When arriving to our
site the IP address of your computer is recorded by the web server. This is an
automated information collection as done by any web server. We do not share
this information with any third parties.
Personally Identifiable Information ("PII")
In the SmartShopper website, if you contact us through the "Partner with us" or
"Contact us" pages, you are required to provide your e-mail address and,
optionally, name and phone number, so that we may be able to respond to your
inquiry. In any event, this PII is not used in any manner other than to contact
you regarding your inquiry. If the PII mentioned above changes, you may correct
or update it by emailing our customer support at
support@smartshopper.com or by contacting us through postal mail to the
contact information listed at the bottom of this page.
What do we do with the information we collect?
The information sent to the SmartShopper servers is used to identify the product
you are currently viewing. Based on analysis of this information, SmartShopper
will search for alternative vendors and product information to present you
within the SmartShopper add-on. In addition, SmartShopper analyzes its logs of
usage statistics in order to continuously improve the quality of the service.
If you provide limited PII by contacting SmartShopper through the SmartShopper
“Partner with us” or “Contact us” web-pages, we will not correlate or link such
PII to any data stored on our servers.
Do we share the information we collect?
Anonymous Information
SmartShopper works with third-party content providers to serve comparative
offers. We share the anonymous information with such companies in order to
retrieve and present alternative product pricing and information. SmartShopper
does not place any restrictions on usage of this anonymous information by its
third-party partners.
Personally Identifiable Information -
We do not share any Personally Identifiable Information with any third parties,
except in these rare circumstances:
As required by law and when we believe that disclosure is necessary to protect
our rights and/or comply with a judicial proceeding, court order, or legal
process.
In the event that SmartShopper sells substantially all of its assets or is
acquired, the service and all information collected by the service would be
transferred to the acquiring party. In any such transfer the information would
remain subject to any terms and conditions applicable to the service at the
time the information was collected, including the terms of this Privacy Policy
and any amendment thereto.
Cookies
Upon visiting www.smartshopper.com, a
cookie is sent to your computer that uniquely identifies your browser. This
cookie assigns your web browser with a unique series of numbers, letters, or
characters that enables SmartShopper’s servers to recognize and identify your
web browser. This information helps SmartShopper to customize your online
experience and make it more convenient for you when using the Service or the
website.
Age requirement and children’s privacy
You must be at least 18 years of age to use the Software. By accepting the terms
of this agreement and using software, you represent that you are over the age
of 18. If you are under 18 years of age, but are at least 13 years of age or
older, your parent or legal guardian must accept the terms of this agreement on
your behalf. We do not knowingly solicit or collect personally identifiable
information from children under the age of 13. If we nevertheless receive
personally identifiable information from an individual who indicates that he or
she is, or whom we otherwise have reason to believe is under the age of 13, we
will delete such information from our systems.
Third party sites
While we try to link only to websites that we believe share our respect for
privacy, please be aware that SmartShopper is not responsible for the privacy
practices or the content of other websites. We encourage you to read the
privacy statements and terms of use of such other third parties before you
provide them with personal information since their Privacy Policy and terms of
use shall apply to such activity.
Software updates
The browser add-on is designed to check for the availability of updates to
ensure that you enjoy the latest improvements. When the browser add-on checks
for the availability of updates, anonymous information about the version is
sent to our web server. This information is used only to determine whether a
new version is available for download.
Opt-out / Choices / Changes
To temporarily snooze or set usage rules for certain parts of the browser
add-on, go to the SmartShopper side bar, click "Options", and select your
preferences.
Removal of the SmartShopper add-on
If you are experiencing a technical problem or other difficulty with the
SmartShopper comparative shopping application, please contact our support team
at support@smartshopper.com.
To uninstall the SmartShopper comparative shopping application go to Microsoft's
Windows control panel add/remove function and remove the "SmartShopper" entry
or choose the uninstall option under "Start > Programs > SmartShopper
> Uninstall SmartShopper".
Information security
SmartShopper undertakes appropriate physical, electronic and procedural security
measures to protect against loss, misuse and alteration of the information
under our control. Your personal and traffic data can only be accessed by
authorized employees of SmartShopper who need to have access to these data in
order to be able to fulfill their given duties.
Changes to this Privacy Policy
SmartShopper is constantly evolving. New features are continuously being added
to the site and software. With these improvements, our Privacy Policy may
evolve. If we decide to change our Privacy Policy, we will post those changes
to this Privacy Policy on the SmartShopper website. We will let you know that
there is a change to this Privacy Policy by putting the word "updated
(day/month/year)" next to the word "Privacy Policy" at the bottom of each page
of the SmartShopper website. We encourage you to visit this page from time to
time.
TRUSTe privacy program
SmartShopper Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an
independent, non-profit organization whose mission is to build user’s trust and
confidence in the Internet by promoting the use of fair information practices.
This privacy statement covers the Web site www.smartshopper.com
because this Web site wants to demonstrate its commitment to your privacy, it
has agreed to disclose its information practices and have its privacy practices
reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first
contact us at privacy@smartshopper.com.
If you do not receive acknowledgement of your inquiry or your inquiry has not
been satisfactorily addressed, you should contact TRUSTe at
http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then
serve as a liaison with us to resolve your concerns.
How to contact us about privacy
If you have any questions about this Privacy Policy, the practices of this site
and service, or your dealings with this web site, you can email us at:
privacy@smartshopper.com or send a certified mail to:
SmartShopper Inc.
352 7th Avenue, Fifth Floor
New York, NY 10001
USA
This Privacy Policy was last updated on February 5th, 2007.